Rules for using Blacklight Resumes

Eligibility And Acceptance

By using Blacklight Resumes, submitting a request, uploading materials, or accessing Blacklight-hosted status and delivery flows, you agree to these Terms of Use.

You may use the service only if you can form a binding agreement with us and use the service in compliance with applicable law.

If you use Blacklight through a school, district, college, university, workforce program, library system, or other institution-led workflow, your use may also be subject to that organization’s rules, authorizations, and internal requirements.

What The Service Does

Blacklight Resumes provides resume-related services, which may include resumes, cover letters, interview prep, supplemental materials, status and delivery tools, partner-hosted or partner-referred request flows, and partner portal operations such as hosted links, embeds, reporting, and support workflows.

Features and deliverables may vary by package, tier, request type, or partner program.

No Employment Guarantee

Blacklight does not guarantee interviews, callbacks, offers, compensation outcomes, admissions decisions, hiring outcomes, or promotions. Resume and application materials are tools to support your search, not a guarantee of results.

Your Responsibilities

• Provide information that is accurate to the best of your knowledge
• Upload only materials you have the right to submit
• Review final outputs before you use them
• Use the service only for lawful and legitimate purposes
• Do not impersonate another person, misuse status links, or attempt to bypass protected routes or account restrictions

Uploaded Materials And User Content

You retain ownership of the materials you submit, subject to the limited rights needed for us to store, process, analyze, transform, generate output from, and deliver those materials back to you.

By submitting files or content, you represent that you have the right to provide them.

Orders, Pricing, And Payment

Certain Blacklight services require payment before processing unless the request is comped, invoice-backed, partner-funded, or otherwise covered by a separate written arrangement.

Pricing, package limits, and included deliverables may change over time. Payment processing is handled by third-party providers, and we do not store full card details.

Recurring partner billing may include self-serve subscriptions, invoice-backed arrangements, scheduled renewal changes, immediate prorated upgrades, and next-renewal downgrades depending on the account type and workflow in use.

If a payment fails, is reversed, or is disputed, we may delay delivery, suspend related access, or take reasonable steps to protect the service and resolve the issue.

Partner Plans, Billing, And Review Workflows

Partner accounts may use standard self-serve plans, invoice-backed arrangements, or a meeting-based commercial review path when pricing, procurement, custom volume, multi-tier access, or nonstandard terms need to be confirmed before a billing change is made.

A review request, quote state, or meeting booking does not by itself guarantee that a requested plan, term, or exception will be approved. The current active plan or paid term remains the controlling service state until a billing change is actually confirmed.

Partner Account Cancellation, Closure, And Deletion

If a partner account uses recurring billing, cancellation generally stops renewal for the next term rather than erasing the current paid or invoiced term. Access may remain active through the end of the current paid or invoiced period unless a separate written agreement or overdue policy says otherwise.

Closing a partner account ends service access, but it does not automatically forgive unpaid invoices, erase contract obligations, or require immediate deletion of all account records.

Data deletion requests are handled separately from account cancellation or closure. We may delete or minimize service data where supported, while retaining billing, contract, audit, security, legal-hold, tax, collections, fraud-review, and dispute-resolution records as allowed or required by law.

Delivery, Status, And Resends

Blacklight generally delivers outputs through request-linked status and delivery flows. Delivery may include email notifications, tokenized status links, attachments where available, and hosted status or download pages.

Delivery timing is an estimate, not a guarantee. Queue volume, support review, output issues, partner routing, and operational problems can affect timing.

We may resend status or delivery links when appropriate, but we are not required to keep every request available indefinitely.

Refunds, Credits, And Corrections

Refunds, credits, or resend accommodations may be offered at our discretion or under a stated policy. We may deny or limit refunds where substantial work has already been performed, where a request was abusive or fraudulent, where required information was not provided, or where the dispute is based primarily on preference rather than service failure.

Nothing in this section limits rights you may have under applicable law.

Partner-Hosted And Partner-Referred Flows

Some Blacklight services are offered through partner programs such as library systems, workforce organizations, school districts, colleges, universities, or other institutions. If you use a partner-hosted or partner-referred Blacklight flow, Blacklight may still process the request and deliver the outputs, while the partner may fund, route, monitor, or receive limited visibility into the request consistent with that program.

Partner operations may include hosted intake links, embedded intake, role-scoped portal access, support routing, and aggregate reporting exports. Those controls do not override these Terms unless a separate written agreement specifically says otherwise.

These Terms still apply unless a separate written agreement specifically says otherwise.

School And Student-Serving Programs

Blacklight is not offered as a child-directed public service. If a school district, K-12 career-readiness program, college, or university uses Blacklight, that use is expected to occur through an institution-led workflow rather than through unsupervised public child signup.

The institution remains responsible for its own program approvals, disclosures, supervision, and compliance obligations for the way it chooses to use Blacklight.

AI-Assisted And Automated Output

Blacklight uses AI-assisted and automated tools in parts of the service. Outputs may still require revision or user review and may vary based on request inputs, partner context, or requested targets.

You are responsible for reviewing final outputs before use.

Service Changes And Availability

We may modify, suspend, or discontinue features, tiers, workflows, and delivery methods at any time. We do not guarantee uninterrupted availability.

Acceptable Use Restrictions

• Do not scrape, reverse engineer, or automate access to protected parts of the service without authorization
• Do not upload malicious code or abusive content
• Do not use the service to deceive others, violate law, or misuse another person’s identity or information
• Do not interfere with the service, its infrastructure, or other users

Third-Party Services

Blacklight relies on third-party providers for payments, email delivery, hosting, storage, authentication, scheduling/meeting workflows, and AI/model services. We are not responsible for outages or failures caused by those providers, although we may take reasonable steps to restore service or provide workarounds.

Disclaimers And Liability Limits

The service is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not warrant that the service will always be available, that outputs will be error-free, or that outputs will meet every expectation or deadline.

To the fullest extent permitted by law, Blacklight’s liability for claims arising out of or related to the service will not exceed the amount you paid for the specific request giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Termination And Suspension

We may suspend, limit, or terminate access if we reasonably believe your use violates these Terms, presents security, fraud, legal, billing, or operational risk, or would harm the service or other users.

We may also restrict or close partner access for nonpayment under the applicable billing workflow even if billing, invoice, or collections records continue to be retained after service access ends.

Changes To These Terms

We may update these Terms from time to time. If we make material changes, we may update the date on this page and take additional steps where appropriate.

Contact

Questions about these Terms can be submitted through the contact page.